This intensive training seminar examines how to develop and master the key areas of Human Resource Management (HRM). HR is changing beyond recognition from the days of the old Personnel Departments. HR is now recognized as a strategic source of competitive advantage and as a predictor of future business performance. This exciting program will bring you up to date on the latest techniques and approaches that are appropriate in effective management of Human Resources.
• Strategic HRM in the modern organization
• Employee Reward and how it influences employee behavior
• Learning & development in the 21st Century
• Performance Management in a multi-cultural environment
• The latest strategies for effective resourcing and recruitment
Day 1: An Overview of Human Resource Management

• The changing world of business and its impact on the Human Resource Function
• Introducing Human Resource Management (HRM)
• The difference between HRM and Personnel Management
• Main activities, responsibilities and tasks of HRM
• Introducing Strategic HRM (SHRM)
• Strategic Business Planning
• HR jobs and systems
• Typical department structure – HRM department case study
• Qualifications and professional study – CIPD, SHRM, Arabic Societies

Day 2: Performance Management in a Multi‐Cultural Organization

• The principles of effective performance management
• The role of HR and the responsibilities of line management in PM
• Addressing the performance gap
• Invoking the disciplinary process
• Performance Management in multi-cultural organisations
• The purpose and use of Performance Appraisal
• Characteristics of an effective Performance Appraisal meeting
• The advantages and disadvantages of 360 degree feedback

Day 3: Recruitment, Employee Resourcing & Reward

• Flexibility and introducing the ‘flexible firm’
• Pay and reward, compensation and benefits
• Total reward
• The psychology of motivation
• Introduction to reward
• Recruitment and selection
• Assessment and development centres
• Exit procedures and exit interviews

Day 4: Workplace Conflict & Working with Troubled Employees

• Managing employee problems
• Stress Management
• Counselling services & Employee Assistance Programmes (EAP)
• Equality of opportunity & employee diversity
• Bullying & Harassment
• Workplace Conflict
• Managing conflict at work
• Introducing workplace mediation

Day 5: HR Ethics and Training & Development

• Human Capital Management – HR Planning
• What is learning?
• Training and Development
• Induction for new employees
• HRM Ethics
• Corporate Social Responsibility
• Personal action planning
• Continuing personal development (CPD)
Certified Human Resources Manager (CHRM) certificate of completion will be awarded to class members who attend at least 80% of the 100 training hours are granted by the Management Development Institute through the College of Business Administration at Missouri State University. Recognized by the US Department.
Human Resource Management (Arab World Edition) with MyManagementLab
Akram Al Ariss, Associate Professor of International Human Resource Management at Champagne School of Management (ESC Troyes, France)
Gary Dessler
ISBN-10: 1447925289
ISBN-13: 9781447925286
Publisher: Pearson Higher Education
Copyright: 2012
Format: Kit/Package/ShrinkWrap; 0 pp
Published: 21 Jun 2012
Status: Instock